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Frequently
Asked Questions
This section contains the questions which we are asked the most
frequently, as well as a user’s guide and a repairing guide :
 
If, however, you do not find the answer you are looking for, do not
hesitate to contact us directly by phone (data in the section Company,
Contacts) or complete the query form in clicking on the section “Request
for information” :
Panels
- Colour
:
- « I need panels which are not the
normal white colour. What should I do ? »
- Our panels are made as
standard with a RAL 9010 gelcoat, but panels with a colour gelcoat
on the outer surface can be manufactured.
- • To do this, we make a
match: either from a standard colour (e.g. RAL colour or British
Standard reference) or based on a sample of your specific colour
which you should send us.
• We send you a sample panel for approval
of the matched colour.
• We start production when we receive
written acceptance from you.
- Please allow
approximately 2 weeks for the sampling process.
- Inserts :
- « it possible to have panels with
inserts ?»
- Yes, but only with
inserts located in the thickness of the panels.
Some examples : aluminium or
PVC tubes, or wooden blocks in ISS or ISP panels, or tapping pads under the
peripheral CPR coating, or peripheral wooden strips in CARLITE.
Please contact us for a quotation. Please
send us a drawing showing the dimension and location of these
inserts.
- M1 quality
:
- « Are M1 fire
retardant panels available ? »
- Upon specific request, we
can supply panels with M1 fire retardant components. However, as the
finished product is made from several components, we cannot
guarantee the final M1 classification.
- Coated/painted
edges :
- « What is the difference between a coated
edge and a painted edge ? »
- A coated edge is coated
with laminate during manufacture. This is possible for ISS and ISP type panels. This is only available for
specific panels as they cannot be subsequently cut.
For a painted edge, acrylic emulsion is
applied after production to protect the edge of CPR type panels.
- Protective
film / peel ply :
- « What is the protection film or peel
ply for ? »
- Our panels can be
supplied, for an additional charge, with an adhesive protection film
or peel ply.
- The adhesive film,
applied to the outer surface of the panels, provides additional
protection, especially on colour panels. However, it is recommended
that the film is removed in the event of prolonged storage to avoid
any colour variations.
- The peel ply is
generally designed for floor panels, or all types of panels to
which bonded accessories are to be affixed. This
material aids the preparation of the bonding surface.
- Cutting :
- « What tools should I use to cut panels
?»
- Panels can be cut using
an ordinary saw. However, we recommend you use a saw with a tungsten
carbide blade.
- Repairs :
- « We damaged a panel during handling. What should we do ? »
- Some recommendations are
available in the repairing guide available in PDF on top of this page.
This
guide is also available on paper upon request.
- You can also contact us
on line for advice if you prefer. Please do not hesitate to contact
us.
If necessary, we can also provide training
for your teams in basic repair methods. Please
contact us.
Lifting and storage
- Lifting :
- « What is the recommended method for
moving panels ? »
- For transporting panels,
we recommend the use of suction transfer devices. Packets of panels
should be lifted using slings. A maximum distance of 2400 mm between
each sling is recommended.
The use of fork lift trucks, side loaders
or any other unsuitable method may damage the panels and lead to the
appearance of cracks, splits or damage on the surface.
- Storage
:
- « How should panels be
stored ? »
- Panels -especially
coloured panels- should never be stored outside. All panels should
be placed flat on wooden beams at a maximum distance of 1500 mm, and
stored away from the elements and moisture. As polymerisation may
take several weeks, it is recommended that panels are stored very
carefully. For panels supplied with an adhesive film, it is
recommended that the film is removed in the event of prolonged
storage to avoid any colour variations.
Transport
- Transport
damage :
- « My panels were delivered damaged. What should I do ? »
- Any problems noticed when
receiving goods must be noted on the delivery note immediately.
This is an essential requirement to ensure you remain within your
rights. If the delivery note is signed and no comments made, the
goods are said to have been accepted as they are and will invalidate
any future claimsure.
All claims must be sent immediately to
Carlier Plastiques and notified to the transporter by recorded
delivery letter within three days of delivery.
- You can find all these
recommendations in the user’s guide available in PDF on top
of this page.
This guide is also available on paper upon
request.
- You can also contact us on line for advice
if you prefer. Please do not hesitate to contact us.
Other questions / comments about
our products ?
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